Privacy Policy

Effective Date: 8th August 2025

At Franz and Filo Bakers Private Limited (“we”, “us”, “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or interact with us online.

1. Information We Collect

When you use our website, we may collect the following types of personal information:

• Personal Identifiable Information: such as your name, email address, phone number, and postal address.
• Order Information: details related to your purchases, delivery, and transaction history.
• Device and Usage Information: including IP address, browser type, operating system, pages viewed, and access times.
• Cookies and Tracking Technologies: used to enhance your experience and analyze site usage.

2. How We Use Your Information

We use the information we collect to:

• Process your orders and manage transactions.
• Communicate with you regarding your purchases or inquiries.
• Send promotional offers, updates, or newsletters (with your consent).
• Improve our website, services, and customer experience.
• Comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal information. We may share your information with:

• Service Providers: like delivery partners, payment gateways, and IT support providers, under strict confidentiality agreements.
• Legal Authorities: when required by law, court order, or governmental request.
• Business Transfers: in the event of a merger, acquisition, or sale of assets.

4. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction or deletion of your data.
• Withdraw your consent for marketing communications at any time.

To exercise these rights, please contact us at support@franzandfilo.in or call us at +91 86689 01368.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws.

6. Security

We use appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is 100% secure.

7. Cookies

Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though some features of our website may not function properly as a result.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these sites. Please review their privacy policies separately.

9. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from minors.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Franz and Filo Bakers Private Limited

15, Opp. Sai Baba Temple, Burning Ghat Road, Bund Garden,

Koregaon Park, Pune, Maharashtra – 411001

📧 Email: support@franzandfilo.in

📞 Phone: +91 86689 01368

11. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated effective date. We encourage you to review it periodically.

Let me know if you’d like this adapted for GDPR, CCPA, or any other specific compliance needs, or if you need a Terms & Conditions policy as well.